&Charge is delighted to announce a new partnership with evyve, one of the UK’s rapidly growing electric vehicle (EV) charging networks. This collaboration marks a significant milestone in &Charge’s mission to enhance the EV charging experience and infrastructure across the UK and Europe.
evyve, recently voted the en-route ‘Up and Coming Network’ 2024 by Zapmap, boasts an expanding network of over 520 charging points nationwide. Through this partnership, EV drivers can now leverage the &Charge platform to provide real-time feedback on their charging experiences at evyve stations.
Enhanced charging experience
EV drivers using the &Charge app can complete ‘Challenges’ at evyve charging stations. These challenges include reviewing and rating the functionality, cleanliness and overall experience of the charging stations. This valuable feedback is relayed directly to the evyve operations team, enabling them to quickly identify and resolve issues, ensuring a seamless charging experience for all users.
Earn rewards for feedback
As an added incentive, drivers who complete &Charge ‘Challenges’ will earn &Charge km credits, redeemable within the &Charge app for free charging sessions at popular networks such as Octopus Electroverse, Elli, Hyundai, KIA, and Plugsurfing, for Amazon vouchers or even for charity donations.
Quick and convenient QR code feedback
Another way to provide feedback is via the &Charge Check-In feature, which allows drivers to give short feedback directly at the charging station via a QR code. This process requires no registration and can be completed in just three clicks, making it incredibly user-friendly. Feedback is instantly shared with the evyve service team, helping to maintain high standards of service and infrastructure.
A commitment to quality
This partnership underscores &Charge’s commitment to fostering a robust feedback and quality assurance system.
“We are now delighted to be working with evyve, one of the largest operators of public DC charging in the UK. This is an important milestone for &Charge in the rapidly developing UK market.” said Simon Vogt, Co-CEO and Co-Founder of &Charge.
“What both companies have in common is that we are owner-managed and fully committed to the successful ramp-up of electric mobility. With our Pro-Active Monitoring Service, we provide evyve with the added value in terms of efficiency, reliability and customer satisfaction that is essential for success. We are looking forward to a fruitful cooperation.”
James Moat, CEO of evyve, added: “evyve are thrilled to be one of the first CPOs in the UK to utilise the &Charge platform. This partnership promotes an important line of communication with the end user, with customer engagement and feedback being key to the management of our network. The feedback we receive from &Charge users will contribute to evyve achieving 99% uptime and delivering a high-quality service to our customers.”
About &Charge
&Charge is a leading platform dedicated to improving the electric vehicle charging experience through real-time feedback via the &Charge Marketplace. By connecting EV drivers with charging station operators, &Charge ensures a high-quality and reliable charging network.
For more information, visit and-charge.com/emobility-partner
About evyve
Creating solutions that have a greater impact on the planet, evyve operates charging stations at retail and leisure outlets, business parks and restaurants. Committed to supporting the roll-out of EV infrastructure, evyve strives to create a safe, secure and convenient charging network for drivers.